Microsoft Reviews and Complaints

Microsoft Corporation, or often just MS, is an American multinational computer technology corporation with 79,000 employees in 102 countries and global annual revenue of US $51.12 billion as of 2007. It develops, manufactures, licenses and supports a wide range of software products for computing devices.

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Microsoft Reviews

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  • Windows 10 Restart



    Windows 10 is downloading, installing and restarting my computer without my permission and without any notification causing me to lose work almost daily. I've gone into every setting available and everything is set to notify and get permission yet it does not and without any warning and while operating the computer it will start the installation process and in turn kicks you out of anything you're working on and you lose everything because the system does not save. I am tired of losing work and this needs to be fixed! More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Media presentation



    It seems that Microsoft as well as other Media like AOL is dead set on attacking the United States by attacking our president. I noticed that most of its employes work and live outside the U.S. which I now understand why the attacks. Rest assured I will never by a Microsoft item in the future nor will I buy from anyone that advertises on Microsoft. More...
    (Miscellaneous)
    Blubouy's Picture   Blubouy    0 Comments   Comments
  • web sight q&a



    the call center that I got from the website I was spoken to VERY RUDLEY when I asked to speak to a supervisor I was told NO and they guy hung up on me when I asked why I couldn't speak to the supervisor. The reason for the call was I was trying to reach another company all I was trying to do was let them know that their number was on another companies web site for customer service. But no matter the reason for my call I should not have been talked to like that, I should not have been hung up on and when asked the guys name he refused to give it to me he never even identified him self... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    joleeeee's Picture   joleeeee    0 Comments   Comments
  • Broken Surface Pro



    Unboxed my Surface Pro to find a broken pixel line across the screen. Totally understandable - these things happen. Ms Live Chat service - wait for response. Explain the problem (also explain that I am a Microsoft trained IT consultant and that the problem was hardware not software. Spent an hour performing totally unrelated tasks only to be told that indeed it was a hardware problem. Infuriating. Explained I needed to replace asap because I had a business trip coming up. Was told I didn't qualify for the express service... Infuriating. They sell broken equipment then start... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    flaschard's Picture   flaschard    1 Comments   Comments
  • Where is it?



    I ordered an xbox one from MS store on the 8th November, it was delivered to the wrong addres twice, then it was supposedly found and tried to be delivered again to another wrong address and now it has been lost. I have contacted UPS and MS this morning to be told that a case has been opened and i just have to wait. I have since been contacted by UPS Escalations to be told that i have been lied to and they never got my parcel back from the 2nd place it was delivered to and that if it is found it will be returned to MS and not myself. Nobody seems to be contacting anyone regarding this and I... More...
    (Delivery Services)
  • personal use windows 10



    I purchased windows 10 because I was advised I had to by one of your technical support employees. But I have got windows 7 on my new computer and apparently I can upgrade to windows 10 for free because I already have windows on my new computer. I paid $153.64 for windows 7 and was upgraded to windows 10. I have my purchase number etc, I have the name and employee number also. I also have the product key number. Employee: Dexter: ID Number: 1302562385. I cannot afford to unnecessarily spend money on products I may not need. I trusted in your advice and services.It actually took your... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Telephone calls from people claiming to be Microsoft support.



    I have been receiving phone calls from people claiming to be Microsoft / TalkTalk help line. They tell me I have a lot of issues that are making my computer faulty. Like a fool I believed them and let them take control of my computer and after being asked form my personal and Bank details I smelt a rat and turned off the modem. I know a little about computer and managed to take out some of what they had installed. I am still plagued with these people and they seem to know as soon as I switch on my modem and phone me directly. BE WARNED. More...
    (Miscellaneous)
    MrGulable's Picture   MrGulable    0 Comments   Comments
  • Microsoft 10 crashed my computer



    I couldn't wait for the new Microsoft 10 to come out for my free download.... Boy am I sorry.... I have a Dell laptop which runs off windows and never had a problem with it. Then I download mic.10. Not only does it tell me to do updates to use it but after several attempts to get it fixed by random tech.support companies that claim they worked for Microsoft then wanted 200.00 to fix it I finally found a Microsoft tech.he talks me into paying for them to work on it for 2daysand then I end up with a blue screen and the tech telling me I need to purchase a new hard drive from Dell. I also... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    Tlc9392's Picture   Tlc9392    1 Comments   Comments
  • Updating from Windows 7 to Windows 10



    Today is 8/23/2015 and I have been trying to install Windows 10 on my machine since it came out (7/29/2015). The first day it released I called their "Level 1" Customer Service and they logged in to my computer to try and see what the issue was. After 8 hours on the phone with them, yes 8 hours...my computer started to "blue screen of death" randomly as they were changing things. Since the first day I have spent over 24 hours on the phone with Microsoft trying to get it fixed. I have been escalated to "level 2" and had a grand total of about 6 different... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    Taslantic's Picture   Taslantic    0 Comments   Comments
  • Operating System is useless



    I have played a game called Spider Solitaire for years. Microsoft 10 is such a super system that wants to track everything I think, type or see but cannot let me run this simple game. Why is it so difficult for me to use my computer after installing Microsoft 10 compared to 7? I do not want to use your mail system and I do not want every damn key stoke tracked. Is there any hope I can operate as easily as before this "super" upgrade? Thank You More...
    (Miscellaneous)
  • Windows 10 installation



    During the installation of Windows 10, my computer froze and now just keeps trying to download the icons shown on one of the screens. I cannot access any thing other than the task manager. Called Microsoft support staff and after waiting about 5 hours from the time I was to be called, a support tech started to help resolve the problem. However, before he solved the problem, the call terminated and I was notified by e-mail that due to shift change he had to end the session. He scheduled another time but failed to call. After another call, he promised to get back to me at an agreed time... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    edpatents's Picture   edpatents    0 Comments   Comments
  • Microsoft Office downloads



    I have emailed Microsoft three times, chatted with them, phoned them twice and I still can't receive a response since their first one which directed me to a contact service which wasn't open the first two times I tried. In my attempt to download the Microsoft Office product I have bought TWICE because the first two PCs I bought had to be returned as faulty. Because Microsoft don't allow you to download their Office products to more than two PCs in ninety days I have bought it again, so the first $169.00 is money down the drain. None of this allows me to activate my word... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    TNoble's Picture   TNoble    0 Comments   Comments
  • call+sms filter not working



    I recently bought Lumia 640XL. Have been using windows phone for a long..but unfortunately this time..faced difficulty in using call+ sms filter app in my new phone. Everytime wen I try using the same...it gives message....sumthing went wrong...try again later... What to do in this case.... Kindly help resolve the above issue at the earliest....waiting for an earnest rly.... Regards More...
    (Mobile Phones)
    kritipathak's Picture   kritipathak    0 Comments   Comments
  • windows...



    I have a computer. its about 1 year and a half old. It has never worked right. It came with windows 8. It hasn't been used for along time because it never works and is more of a pain. When windows 10 came out I thought I would try and see if that would solve the issue. After waiting a few days in "line" for my download, I had installed windows 10. I then decided to do a full system refresh to make sure there wasn't any other issues other then the OS. 3 times I tried to refresh and then reset the computer. Every time it would say "unable to refresh/reset... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    kash13's Picture   kash13    0 Comments   Comments
  • EXTREMELY Disappointed



    I have been having user account issues on my laptop version Windows 8.1. with switching between user accounts. Managed to refresh my system the first time. Got back in the second time by skin on my buns. I contacted Microsoft about the problem as I have researched the issue and it all points to Microsoft and an error in W8.1. During our brief chat session in which it took some coaxing to even get responses out of my Microsoft representative, I received a simple, "contact your manufacturer, this is not our issue" response. I am so very disappointed. Lousy customer service! Very lousy. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    ardyp's Picture   ardyp    0 Comments   Comments
  • DISPLAY PROBLEM



    I HAVE BROUGHT LUMIA 640XL DS RM-1067 CV IN WHITE ON 23 MAY 2015 TODAY 25 OF JUNE 2015. I HAVE JUST START MY MOBILE IN THE MORNING A BLACK SPOT WAS SEEN ON THE SCREEN IN MY OFFICE AT 9 AM. AFTER 10 THE SPOT SPLIT THE HALF PORTION OF THE MOBILE. I HAVE ASKED THE NOKIA CARE THEY TOLD THAT THE DISPLAY WAS CRASHED.BUT I HANDLE THE MOBILE WITH CARE AND I HAVE MY FLIP COVER.THEY TOLD THAT I WILL COST 7500 TO REPLACE THE DISPLAY SO THEY HAVE TO ORDER. I WANT TO ASK A QUESTION THAT WHAT IS THE USE OF WARRANTY FOR 1 YEAR IF THIS HAPPEN IN ONE MONTHS. PLEASE REPLY THE SAME MY NAME IS ARPON... More...
    (Mobile Phones)
    arponneog123's Picture   arponneog123    0 Comments   Comments
  • live email



    I.ve recently changed mobile devices and cannot and have now been locked out of my email account. ive been using this account for years. ive tried the recovery protocol byt the email address I have for recovery no longer exists as it was a company email and I no longer work for that company so the account has bee deleted . ive tried the application to restore the account but the system keeps rejecting my application saying that I am not providing enough info . so frustrating its been months now and I really need access to my account. can anybody help . More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    pato's Picture   pato    0 Comments   Comments
  • DISHONEST PRICES



    Thanks for your response. Don't they generally handle the shipping costs anyway? So that wouldn't be much less of a discount. At this point I am very much upset at how Microsoft has cheated me and changed the price so suddenly. I understand that it's Microsofts policy however I was given that price at the time and it had suddenly changed so substantially. As a university student who has saved up that amount I am very disappointed and am now refraining from purchasing any Microsoft Products in the future. Furthermore many of my items have ceased to work. Having already just... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • PRICE INCREASE



    My surface pro 3 tablet was dropped recently, I was quoted the price online for a fixed screen repair for $330 aud. So, I sign into Microsoft a week later because I had saved up enough money. As a uni student I rarely have enough funds anyway. I sign in to pay and receive the biggest shock of my life. The price has increased to 464! I was explciitly quoted $300 by a representative after numerous lengthy chats and even have an email recorded about it. Furthermore, all the items microscoft have given me are broken. The new charger I was given to replace my old broken one BECAUSE of... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    NICOLEE57's Picture   NICOLEE57    0 Comments   Comments
  • Surface RT cosmetic problem



    I am writing this to feedback to you regarding the problem I have after communicating with Microsoft Malaysia regarding my Surface RT. Please refer to the chat below. I have a window Surface RT for over a year. The side panel of it started to have the pimple like dot popping up and it looked like some sort of corrosion. I don't think this problem can be fixed as it is simple a design flaw where probably inferior material has been used. This device is used by my children, who know what would leave behind on their skin that might cause harm to them in a long run. Now, they agree to... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Surface RT



    I am writing this to feedback to you regarding the problem I have after communicating with Microsoft Malaysia regarding my Surface RT. Please refer to the chat below. My children have been using it for over a year. The side panel of the tablet started to have "pimples" like dot popping up and it looked like a corrosion. I don't think this problem can be fixed as it is simple a design flaw where probably inferior material has been used. Hence only a short period of usage and it corroded. This device is used by my children, who know what would leave behind on their skin that... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    kksoo's Picture   kksoo    0 Comments   Comments
  • Hotmail account disappeared



    By disappeared, I mean that my login no longer worked, and the account could not be found on their database anymore. I did not request this. After hours of contact with representatives using the instant chat support feature that Microsoft offers in addition to several escalation requests and emails exchanged with various departments (most of which I have copies of) there was absolutely no progress on this matter. I was being passed around the office. Imagine my frustration after losing thousands of personal and important emails, only to be faced with some inexperienced employee asking... More...
    (Internet - Sponsored by DIRECPATH)
  • Hotmail account suddenly disappeared, no help from Microsoft



    At around September 2014 an active (used at least weekly) hotmail account that I had been using since at least 2004 (likely earlier) disappeared. By disappeared, I mean that my login no longer worked, and the account could not be found on their database anymore. I did not request this. After hours of contact with representatives using the instant chat support feature that Microsoft offers in addition to several escalation requests and emails exchanged with various departments (most of which I have copies of) there was absolutely no progress on this matter. I was being passed around... More...
    (Internet - Sponsored by DIRECPATH)
    steffenc's Picture   steffenc    0 Comments   Comments
  • Possible telephone Scam



    This morning I had to intervene to a call made to an elderly lady, the person calling said he was from Microsoft and I was to go onto the computer and he would help me get rid of the unwanted virsus that apparently was downloaded. l told him I could do that myself and I asked him for his telephone no, his answer was because I was refusing his help he would disconnect the lady Microsoft account. More...
    (Repair Services)
    treasure44's Picture   treasure44    2 Comments   Comments

Microsoft Reviews By Product

 

Microsoft Comments


olivier says: (3 years ago)
 0
There is people that called us to rectifi a problem on our pc in mickrosoft and after an hour we could not get into our pc. A friend helped us to get past there pasword and our whole life is gone they have deletet every thing on our pc. They called them Microsoft employes so one beleve and this is wat you get, is there a way to prevent this to happen again?



olivier says: (3 years ago)
 0
There is people that called us to rectifi a problem on our pc in mickrosoft and after an hour we could not get into our pc. A friend helped us to get past there pasword and our whole life is gone they have deletet every thing on our pc. They called them Microsoft employes so one beleve and this is wat you get, is there a way to prevent this to happen again?



Mustang says: (9 years ago)
 +1
Awesome jujukebap! They did change the world and everyone I know is running their software. People are not fair to them and part of it might be jealousy?!



jujukebap says: (9 years ago)
 +2
I think Microsoft gets a bad rap for no good reason. They make good products at reasonably affordable prices and have literally CHANGED THE WORLD. Give them some credit!!




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