Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Microsoft Complaint - Office Suite - offfice 2007
Microsoft Complaint

Microsoft Complaint

ADVERTISEMENT

Office Suite - offfice 2007


So I made the mistake of trying an Office 2007 trial version. I figured if I didn't like it--or more likely, didn't see enough of a benefit to fork over the dough--I could always go back to my 2003 version.

WRONG.

The 2007 version installed "over" the 2003, incorporating the earlier version into itself. Now that the trial period has ended, the computer's office products are largely frozen: I can access documents, for example, but I can't edit them or even cut and paste the data. I'm told that the only way to go back to the way things were is to uninstall 2007 and reinstall 2003. Simple enough, except that at some point in the intervening years I lost the 2003 disks and theProduct Code Number.

It seems to me that the world's most sophisticated software company should be able to tell that I have a legitimately installed 2003 system below my now-frozen 2007 system. It seems to me that a company with a concern for its customers would set up the trial version of 2007 to automatically revert to the 2003 version if the customer chose not to upgrade.

But the real kicker is that I can't even contact Microsoft about this without losing money. They charge $49 to discuss, via email or phone, any problems you might have with the Office Suite, if you don't happen to have your product code handy.

It's as if I walked into a car dealership, was enticed into trying out a new car for a few days, then when I returned it got told that not only could I not get my old car back but that I couldn't even complain to the dealership about it without being charged for the privilege!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Microsoft
SUBMIT a ticket
for Microsoft
WATCH videos
for Microsoft
More Microsoft Reviews and Complaints MORE reviews and complaints
for Microsoft

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Microsoft reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team