Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Microsoft Complaint - XBOX REPAIR - Xbox 360
Microsoft Complaint

Microsoft Complaint

ADVERTISEMENT

XBOX REPAIR - Xbox 360


Microsoft screwed me on my xbox 360 repair. Currently, it has been two weeks and one day since i shipped my package (shipped to MS on 10/28/08, it is now 11/12/08). Just an hour ago, I looked at my repair status and low and behold, there is no console being repaired for my Windows Live ID. Well... My xbox isn't at my house, it's not at the repair center... So where is it? I want answers...


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Microsoft
SUBMIT a ticket
for Microsoft
WATCH videos
for Microsoft
More Microsoft Reviews and Complaints MORE reviews and complaints
for Microsoft

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


MTornatore says: (10 years ago)
 0
Wow, that seems worse for you than it was for me.

I'm gonna update this. It's been about two months since I received the xbox this review was first written about. That 360 was shipped back to me 3 days after my review, it just so happens they didn't leave my records in the database.
However, a month after receiving that box, I got the red ring once again (when i say a month i mean to that exact day). Seeing as it is still under warranty i decided to just send it in once again and get another 360.
There were a few issues upon my second repair. First of all, I was unable to request the repair for 3 weeks because they thought i had too many consoles in recently for repair (said by an agent). when i finally filed the request, the process was fairly painless because i'd already been through it once before. Now i was a bit angry that my repair landed over the holidays so it took extra long. Anyways, the total time for repair and shipping was about 5 weeks on my second box. Ridiculous.

Update as of today: after getting the box 14 days ago, i have been "red-ringed" once again. I'm not sure if Microsoft just doesn't like me or if i'm just extremely unlucky but i am on my last nerve with this console.



Simi says: (10 years ago)
 0
i know exactly what ur going through. I sent my 360 in and now they're saying its an original and not a 360. We have confirmation they got it from purolator and now they can't even find my box. We've called customer services to no avail and nothing has been done. Its been over a month now.




login with Facebook and share your reviews

More Microsoft reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team