Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Microsoft Complaint - Xbox 360 Scratch my disk - Xbox Disc Replacement Policy
Microsoft Complaint

Microsoft Complaint

ADVERTISEMENT

Xbox 360 Scratch my disk - Xbox Disc Replacement Policy


Yes, Xbox 360 scratch my game disc and No, I did not kick or knock over my xbox while playing, I was in the middle of a game and it said "disc read error" please clean and/or reboot the system. When I got my disc out, it was scratch, a perfect circular scratch around the entire disc. I called xbox 360 support and they finally let me replace the disc. Customer support was slow but helpful. However, here is the kicker, I have to pay $20 US to get my game disc replaced. So not only did the xbox 360 scratch my disc but I have to dish out another $20 to get it replaced. That is worse customer service ever by Microsoft . I argue with them and they would not waive the $20 fee. Not only is disc replacement a poor choice to being with because how do I know my xbox won't scratch another game? I am playing my game with a feeling of distraught because of the stratche problem. The entire situation sucks and I wished Microsoft would replace the Xbox system instead of offering to replace the game and then expect the customer to pay another $20. I think it's time to buy a Sony Playstation 3.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Microsoft
SUBMIT a ticket
for Microsoft
WATCH videos
for Microsoft
More Microsoft Reviews and Complaints MORE reviews and complaints
for Microsoft

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


BABS1081 says: (9 years ago)
 0
My 8 and 13 year old sons have about 30 games that have scratched and we are in the process replacing them. But like another owner states it's costing me $20 to replace each and I felt like I had to get upset to get the ball rolling for that to happen. I WOULD NOT BUY THE XBOX 360 AGAIN OR RECOMMEND TO ANYONE.




login with Facebook and share your reviews

More Microsoft reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team