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Microsoft Support Ticket - Ft. Pierce, Florida - Microsoft customer service

Microsoft Support Ticket - Ft. Pierce, Florida

Microsoft customer service - vista repair

Created By: jmeibaum's Picture jmeibaum Last Reply: jmeibaum's Picture jmeibaum
Priority Level: [Medium] Status: [Open]
Created: 10 years ago Last Updated: 10 years ago
Department: N/A Replies: 0
Product: vista repair

Greetings from Mission to the Children,
Before writing to you I have tried all the Microsoft options and have talked to people all over the world and no person seems to be able to help. I simply get sent elsewhere and dropped and sent on and dropped and so forth. Please help me.
#1, I am a missionary in the Dominican Republic
#2. My bank is in New Hampshire
#3. My banking address is in Florida:
John Meibaum
Mission to the Children
3170 Airmans Drive
Fort Pierce Florida 34946

#4. My shipping Address is the same
#5 My isp number, of course is in the Dominican Republic, where I am a missionary
#6, I am American and speak English. All my computers are in English

The Problem:
#1. I had my computer rebuilt and the company put a non legal Vista in the computer. This is normal in this country
#2. I tried to buy the fix kit from Microsoft after Microsoft told me I was not legal. I clicked on your link and filled in the correct info to buy and pay $199.00
#3. The Microsoft system told me my address was not correct and that I needed to put in the correct address. I did this several times and then called the number listed on the site. The tech. also told me my address was incorrect and he could not help me. I asked for a number to call and he gave me an 800 number. I cannot call 800 numbers from here and he had no other number. We parted with no solution for you and for me.
#4. Several weeks later Microsoft again informed me that I was illegal and should buy the repair kit for vista. I again went to the site and fount that Microsoft system had me listed as the Dominican Republic. I entered my Florida address and zip code but could not change the state to United States so I let it be hoping it would go to the Florida address. The payment was accepted.
#5. Several weeks later I received a call from DHL shipping in Santo Domingo asking where I was? The package had the Florida address and was sent from Bogotá Columbia to the Dominican Republic!!! With the Florida address. I had them deliver it to me in Moca.
#5. I opened the package to find a Spanish Vista!! No use to me.
#6. I have tried all your options to get the correct copy. Both Microsoft and I are victims of the computer system that has not been programmed to ask what language and accept the address given regardless of the isp. I have talked to people everywhere with no success.

#1. Please listen to my problem. It makes sense if you read it carefully. The computer did as it pleased not as the customer desired.
#2. Contact me by e-mail; if you wish and ask any question you like or call me at 1-809-914-2561
#2 Please send to me the correct English version of Vista to repair the illegal copy which works correct but is not legal, and the appropriate codes.



Cargraphics international
1013 center rd.
Wilmington, Delaware 19805

Bill to:
Mission to the Children
Unit 3044_MTCDR 3170 Airmans dr.
Ft. Pierce, Florida
John Thomas Meibaum

Republica Dominicana

Ship to:
Mission to the Children
Unit 3044- MYCDR _ 3170 Airmans Dr. Ft. Pierce
Republica Dominicana

SKU AVA 00070 qty 1 Description win vista genuine ADV 32 bit/64-bit Spanish direct DVD legalization _ ava-00070

UOM und

Price 199

Amount 199


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