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Microsoft Support Ticket - Update prevented class

Microsoft Support Ticket

Update prevented class

Created By: Troubleshooter's Picture Troubleshooter Last Reply: Troubleshooter's Picture Troubleshooter
Priority Level: [Low] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

I teach at a community college. We are in the habit of turning off computers when we won't be using them for the next hour or so.

I came in yesterday, and all of the computers had been shut down, but were doing updates before they shut off. We were unable to log in. It took 3 hours before the updates (20 of them) finished downloading and installing.

Thus we were unable to hold scheduled classes. We had to teach without the computers and without the projected material, because even the teacher stations were busy updating.

This is wrong. When the computer is needed, the updates should not take precedence over the ability to log in, and they should never take three hours.


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