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Microsoft Support Ticket - toronto - win8.1.1 patch damaged my DVD drive

Microsoft Support Ticket - toronto

win8.1.1 patch damaged my DVD drive - windows 8.1.1

Created By: cacat's Picture cacat Last Reply: cacat's Picture cacat
Priority Level: [Emergency] Status: [Open]
Created: 6 months ago Last Updated: 6 months ago
Department: N/A Replies: 0
Product: windows 8.1.1

despicable but clearly common issue all of a sudden - actually after all of the patches sent for my win8.1.1 my dvd drive is not recognized anymore Lots of hate mail on the www - clearly I am not alone. after having to waste considerable time to troubleshoot I got the criptic hl-dt-st-dvdram gh24nsb0 has a driver problem..reinstall the device driver..lots of pinheads trying with regedit..etc..result will be to screw up the rest of the machine that i need to make a living..i am not doing it on my own


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