Microsoft Complaint

Reviewed by Robarasheedog

All Microsoft Reviews

Microsoft support - Microsoft support

I would like to raise alarm of security issue by one of the customer support personnel . I spent one hour on the phone to a person who I authorised to access my computer to gain remote support. This person ended telling me that to activate my product ( office ) he has to transfer me to the account area who there are close, when I objected he hang up on me. Then I found out that I could do all the work by myself through switching accounts. So the person either he has no idea of what he was doing or he deliberately gained access to my account for personal reasons.

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Review Rating: 1 out of 5
Reviewed By: Robarasheedog
Company: Microsoft
Product: Microsoft support
Date Added: 9 years ago

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Microsoft Complaint